Shipping & Delivery
Thank you for shopping with us at Wolvor Global. We are committed to providing you with a seamless and convenient shopping experience, including timely shipping and delivery of your orders. Please review the following information to understand our shipping and delivery policies:
Shipping Methods:
We offer a range of shipping methods to cater to your needs:
- Standard Shipping: Estimated delivery within 3 to 5 business days.
- Expedited Shipping: Guaranteed delivery within 2 business days.
- Amazon FBA: For eligible orders, we utilize Amazon's Fulfilled by Amazon service, offering expedited and reliable shipping as per Amazon's shipping policy.
Shipping Costs:
- Free Shipping: on all orders above $80
- Standard Shipping: $25 within the USA, $22 for Europe.
- Expedited Shipping: Calculated based on location and weight.
- Amazon FBA: Shipping costs are calculated as per Amazon FBA's policy.
Shipping Locations:
We proudly ship to the USA and Europe,
Orders form (Alaska, Hawaii, P.O. Box or APO/FPO/DPO addresses, and international destinations may experience delays due to logistical constraints.
Tracking & Notifications:
Customers will receive tracking information via email once their order is processed. You can also track your order through your customer account on our website, ensuring you stay updated on the status of your shipment.
Order Processing:
- Standard Shipping: Orders are typically processed within 2 business days and delivered within 3 to 5 business days.
- Expedited Shipping: Orders are processed on the same day, with delivery within 2 business days.
- Amazon FBA: Orders fulfilled through Amazon FBA follow Amazon's shipping policy.
Delivery Issues:
In case of a lost or damaged parcel, please contact our customer support team. For failed deliveries, our dedicated team will thoroughly investigate the issue and provide the best alternative solution.
Returns & Replacements:
If you receive a damaged or incorrect item, please raise a request through your customer account. Once approved, you will receive a full refund to your original payment method. Please note that customers are responsible for any customs duties and taxes for international orders.
International Orders:
International customers are responsible for any customs duties and taxes. Please note that damaged or undelivered international orders are eligible for a full refund.
Contact Information:
For any further inquiries regarding shipping and delivery, please don't hesitate to reach out to us:
- Call: +905550000111
- Email: wolvorgroup@gmail.com
We value your business and are dedicated to ensuring that your orders reach you in a timely and satisfactory manner. Thank you for choosing Wolvor Global.